Settings - Email templates

After the booking request the customer can receive different type of emails:

Pending: when the booking is pending.

Confirmed: the booking has been confirmed.

Modified: the booking has been modified.

Denied: the booking has not been accepted.

Cancelled: the user cancelled the booking.

No show: the customer didn't go to the restaurant.

Finished: the manager has changed the booking as finished and the customer will receive a message asking for a review.

Admin pending: the administrator can receive a message every time the booking is pending

Admin confirmed: when the booking changes to confirmed

Admin cancelled: and when changes to cancelled

Access these notifications from Settings -> Notifications -> Emails

Modified bookings

When the user modifies a reservation, the previous booking data is stored in the database.

The user will receive two emails:

An email informing them that the reservation has been modified An email informing them about the status of the reservation: pending or confirmed To embed the data about the previous reservations, you can use the email tag {booking_modified}.

The booking view for the customer will also show the modifications.