Smart Capacity Management System
Optimize your venue capacity with our flexible reservation system. Perfect for casual dining and bars, manage total guest capacity instead of specific tables. Track available seats in real-time, handle multiple areas, and ensure you never overbook while maintaining maximum flexibility.
Seat Reservations: Simplify Capacity Management
With Alex Reservations, the seat reservation mode offers a straightforward and efficient solution to manage bookings without assigning specific tables. This approach is ideal for restaurants looking to maximize capacity without added complexity.
How the Seat Reservation Mode Works
- Define Total Capacity: Set the total number of seats available for online reservations. The system will accept bookings until the limit is reached, without the need for table assignments. This allows for flexible and efficient management.
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Custom Reservation Duration: Configure the duration of bookings based on the number of guests.
- For example: 1h30m for 2 people, 2h for 4 people.
- The system automatically calculates seat availability based on these durations, optimizing space usage.
Manage Pending and Confirmed Reservations
Decide how bookings are processed with advanced status options:
- Confirmed Reservations: Some reservations can be automatically confirmed based on the rules you set.
- Pending Reservations: Others are marked as pending and must be manually confirmed from the control panel.
Confirmation and Pending Rules
The system allows you to apply multiple rules to automate the process:
- Confirmation Limit: Reservations up to a defined number of guests will be automatically confirmed. The rest will be marked as pending.
- Large Reservations: Mark bookings as pending if they exceed a specified number of guests.
- Specific Time Slots: Set certain time slots to always require manual confirmation.
- Customer Tags: Use tags like "No-show" to automatically mark reservations from specific customers as pending or denied.
- Specific Days: Designate specific days where all bookings are marked as pending.
Benefits of the Seat Reservation System
- Simplified Management: Without the need to assign tables, you can focus solely on total capacity.
- Optimized Space Usage: Custom reservation durations help maximize seat turnover and avoid overcrowding.
- Flexible Confirmation Options: Automate reservation management while maintaining manual control when necessary.
- No-Show Prevention: Advanced rules help you better manage customers and reduce no-shows.
Optimize Your Reservations with Alex Reservations
The seat reservation mode is perfect for restaurants looking for a practical, efficient, and automated approach. Customize every detail to fit your business needs and provide a seamless experience for both your team and your customers.