Ask for feedback
When you update the status of a booking as finished, a popup will ask you if you want to send a message to the customer for a review.
![](https://alexreservations.s3.amazonaws.com/documents/bookings/09-bookings.png)
The customer will receive an email with a link to make a review. You can change the content of this email from the settings.
![](https://alexreservations.s3.amazonaws.com/documents/feedback/01-feedback.png)
The review will allow the customer to rate his experience and write some comments.
![](https://alexreservations.s3.amazonaws.com/documents/feedback/02-feedback.png)
Once the feddback has been submitted cannot be changed again.
![](https://alexreservations.s3.amazonaws.com/documents/feedback/03-feedback.png)