User Roles & Access Management for Restaurants
Define and manage staff access with precision. Create custom roles, set granular permissions, and ensure security while maintaining operational efficiency. Perfect for restaurants with multiple staff levels, from hosts to managers.
Manage User Roles and Permissions with Alex Reservations
Alex Reservations simplifies how you manage access to your reservation system, offering a personalized login experience and fully customizable user roles to ensure efficient and secure operations.
Personalized Login with Full Action Tracking
- Custom Login Page: Staff members log in through a unique, branded login page—not the WordPress login. This provides a professional experience tailored to your business.
- Individual Credentials: Each user has their own credentials, allowing for personalized access and tracking.
- Action History: Every action made on the reservation system is logged, including edits by both customers and staff. This complete history ensures accountability and provides valuable insights into changes and updates.
Three Flexible User Roles with Customizable Permissions
Alex Reservations offers three predefined roles, each of which can be customized to match your specific needs:
- Super Manager: Full access to all features and settings. Ideal for owners or senior managers who need complete control.
- Manager: Limited access based on your configurations, suitable for mid-level staff managing day-to-day operations.
- Sub Manager: The most restricted role, designed for junior staff with minimal access to sensitive data or settings.
Examples of Role Customization:
- Control who can edit the table layouts or restaurant floor plans.
- Assign permissions for editing reservations while restricting access to customer details.
- Allow certain users to generate and export reports, while others are limited to viewing reservations only.
Key Benefits
- Enhanced Security: Protect sensitive customer data and prevent unauthorized changes to critical settings.
- Improved Accountability: With a full action history, you’ll always know who made changes and when.
- Streamlined Operations: Staff members see only the tools and data relevant to their role, reducing confusion and minimizing training time.
How It Works
- Adding Users: Administrators can easily create new users and assign roles. Users log in via a custom page with their email and a secure magic code.
- Managing Permissions: Adjust permissions for each role, such as hiding menu items (e.g., statistics or settings) based on the user's access level.
- Multi-Restaurant Access: Assign users to one or multiple restaurants. Each restaurant can have its own role settings for the same user. For example, a staff member could have "Super Manager" permissions for one location and "Sub Manager" permissions for another.