Pre-Authorization for Payments!

2024-08-22

Hello ,

We are excited to announce the release of AlexReservations version 1.9.8, featuring a game-changing enhancement to our payment system: Pre-Authorization for Payments!

Introducing Pre-Authorization for Payments

Our new pre-authorization feature offers a more secure and flexible way to handle reservations and payments. Here's what you need to know:

Automatic Method Selection: The system intelligently chooses between pre-authorization and card-on-file methods based on the reservation date.

Enhanced Security: Pre-authorize payments for reservations within a specified timeframe, reducing the risk of no-shows.

Flexible Configuration: Easily set up pre-authorization periods in your Stripe settings.

Improved Customer Experience: Clear communication with customers about payment expectations.

Key Features:

1. Smart Payment Handling

For reservations within your specified timeframe, the system uses pre-authorization. For bookings further in advance, it defaults to the card-on-file method.

Pre-authorize popup

2. Stripe Integration

Configure pre-authorization periods directly in your Stripe settings, with the ability to hold authorizations for up to 7 days (or more upon request).

Stripe setup number of days to pre-authorize

3. Easy Dashboard Management

Charge no-show customers directly from your dashboard with just a few clicks.

Dashboard button to charge pre-authorized card

4. Clear Customer Communication

Customized popups inform customers about pre-authorization requirements and potential issues like insufficient funds.

Insufficient funds message

How to Get Started:

Update your AlexReservations plugin to version 1.9.8

Configure your Stripe pre-authorization settings

Enable pre-authorization in the Shift Payments tab

Start enjoying more secure and efficient reservation payments!

For detailed instructions on setting up and using the pre-authorization feature, please visit our documentation:

View Pre-Authorization Instructions

We're confident that this new feature will significantly improve your reservation management process. As always, we value your feedback and are here to support you.

Thank you for choosing AlexReservations. We hope you enjoy the new pre-authorization feature!

Have a great week!

Alejandro Pascual
Alejandro Pascual
CEO | Founder of AlexReservations
Alex Reservations
The WordPress plugin designed to manage restaurant reservations.
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